Effective Date: August 26, 2026

Michigan Aluminum Corporation (MAC) respects the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and protect personal information provided to us.

Information We Collect

We may collect personal information that customers and website visitors voluntarily provide to us, including:

  • Name
  • Business or company name
  • Mailing or delivery address
  • Email address
  • Telephone and mobile phone numbers
  • Account, order, delivery, and transaction information
  • Information provided through telephone calls, emails, text messages, website forms, or other communications with us

We may also collect information necessary to operate our website and provide our products and services.

How We Use Information

We may use personal information to:

  • Process and fulfill customer orders
  • Coordinate deliveries, pickups, and other order-related matters
  • Respond to customer questions and requests
  • Provide customer service and account support
  • Communicate regarding products, orders, availability, scheduling, account matters, and other business-related matters
  • Send and receive conversational or informational SMS/text messages when appropriate
  • Maintain our business and customer records
  • Comply with applicable legal and regulatory requirements

SMS/Text Messaging

Michigan Aluminum Corporation may use SMS/text messaging to communicate directly with customers who have consented to receive text messages or who initiate a text-message conversation with us.

SMS messages are intended primarily for conversational and informational customer communications, such as responding to questions, discussing orders, coordinating deliveries or pickups, providing order-related information, and handling other customer service matters.

We do not use SMS messaging for unsolicited marketing or solicitation.

Mobile phone numbers, SMS opt-in information, and text-message consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers that assist us in providing communications or other business services when necessary to provide those services, subject to appropriate confidentiality and data-protection obligations.

SMS Opt-Out

Customers may opt out of SMS communications at any time by replying STOP to a text message from us. Customers may reply HELP for assistance.

Message and data rates may apply depending on the customer’s mobile carrier and service plan. Message frequency varies based on the customer’s interactions and business needs.

Sharing of Personal Information

We do not sell personal information.

We may disclose personal information to service providers that perform services on our behalf, when reasonably necessary to conduct our business, or when required by law.

SMS opt-in information and consent are not shared with third parties or affiliates for their marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

Questions regarding this Privacy Policy may be directed to:

Michigan Aluminum Corporation
PO Box 402
Wayland, MI 49348
269-792-0202